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« Next generation of PR professionals not ready for social media ? | Main | Live Conference Blogging from Reykjavik - IAOC Summit. »
Friday
13Jun

Here's the full coverage of the 2 day IAOC Conference in Reykjavik.

IAOC Live from Reykjavik(06/12/2008) 
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3:01
Philippe -  And we're off for the International Association of Online Communicator's Reykjavik summit.

Please feel free to send us questions and/or comments !
3:02
Philippe -  First roundtable presentation: An eye tracking study find that interactive media on journalism sites are not always that user firendly for readers. Presenter: Peter Schumacher, University of Trier, Germany.
3:03
Philippe -  Interesting findings: bells and whistles are not always clear to readers. Several readers felt lost and didn't know how to interact with the "automated slideshow" or "interactive presentation".
3:06
Philippe -  Possible recommendations:

1) Using recognised navigation is essential: we all recognise the "play", "pauze", "forward" buttons on YouTube.

2) Autoplay is often frustrating for a user. Give the user clear control but still tell a story.
3:07
Philippe -  Second Roundtable:

Online Newsrooms by Joe Basso, PR Professor of the Rowan University.
3:16
Philippe -  Findings: different age groups interact differently with an online newsroom.

Value of information is a bigger issue for 36+ users. Younger users are looking at newsrooms like fast information channels. They have a more reactive use of Newsrooms.

Quick to communicate, slow to think... The implications are not that clear with the younger generation.

Legal impact is enormous in the US.
3:17[Poll]
Are you using online newsrooms ?
Yes
 ( 33% )
No
 ( 33% )
Sometimes
 ( 33% )

3:20
Philippe -  Third speaker: Kathryn Quigley, Professor of Journalism, Rowan University about The Ethics of Online Content in Media Coverage of High Profile Child Death.
3:21[Image popup]12062008054.jpg View
3:25
Philippe -  Case: Jack Kresnak in the Detroit Free Press about a series of articles about the Ricky Holland case. (See the intro here.)
3:30
Philippe -  Other research about the Megan Meier / MySpace suicide story. Can online information be used to accuse someone although the person is not under police scrutiny ?
3:30[Image popup]12062008057.jpg View
3:34
Philippe -  Third Case: Madeleine McCann. Looking at how the Sun website has a full page with interactive content about the case. (See here)
3:37
Philippe -  SPJ.org Code of Ethics mentions: minimise harm. Latest reports tend to forget that.
3:37[Poll]
Is media still taking into account ethics when covering child death cases ?
Yes
 ( 0% )
No
 ( 100% )
Sometimes
 ( 0% )

3:38
Philippe -  You can read the full ethical code here.
3:41
Philippe -  Please let us know if you have questions for the speakers !
3:44
Philippe -  Next: Bill Wolff & Diane Penrod, Professors of Writing Arts about preparing online communicators for the future of information systems.
3:47
Philippe -  Learning students to create their own information ecologies... The ecosystem usualy consists of:

1) a CMS system
2) a collaborative Wordpress blog
3) an RSS reader
4) a social bookmarking tool like diigo.com


3:49[Image popup]12062008058.jpg View
3:50
Philippe -  Personal comment: our Belgian PR students are sooo behind on US Communications/PR stuents when it comes to social media.
3:52
[Comment From PodcastSteve]
We are also live blogging with photos at http://www.prsa.philly.org/brainstorm/index.html
3:52
[Comment From PodcastSteve]
Photos are going to http://flickr.com/photos/lubetkin/sets/72157605577406019/ Feel free to use photos.
3:52
Philippe -  Impact of microblogging on creating news.
3:57
Philippe -  Digital Natives versus Digital Primitives.

The link between the tools and the use of the tools is most of the time.

Personal note: exactly what I see when I teach online PR in Belgium; students who are online but can't make the link to the profession.
3:59
Philippe -  The technological / cultural lag.... technology, education, business are not in synch, while business communications is changing dramaticaly with regards to media, platforms, messages.
4:01
[Comment From Willem]
totally agree
4:01
[Comment From Willem]
(forgot to say Hi :o)
4:04
Philippe -  See the details of the course on http://williamwolff.org/courses/tfw-spring-2008/
4:05[Poll]
Are PR students ready for web3.0 ?
Yes
 ( 0% )
No
 ( 100% )

4:06
lvb -  Organizational commitment in the Era of the Virtual Office by Diane Holtzman & Evonne Kruger.
4:06
lvb -  They researched generational differences in the workplace.
4:07
lvb -  Information processing and disseminations differs substantially between the generations.
4:09
Philippe -  How do you get engaged employees in the context of a virtual organisation/office ?
4:10[Image popup]12062008059.jpg View
4:11
Philippe -  Generation X are less connected to an organisation.
4:12
Philippe -  Organisational commitment:

1) connectedness to values
2) loyalty as a whole
3) place of values

4:13
Philippe -  Values of the corporation are still read by the Millenium generation... not so with Gen X
4:15
lvb -  Generation terminology:

Baby Boomers = born between 1946 and 1960
Generation X = born between 1960 and 1982
Generation Y = The Millennials = born between 1982 and 2000
Cyber Generation = born between 2002 and 2025
4:18[Image popup]12062008060.jpg View
4:22
Philippe -  Personal note: What we're talking about here is the changing face of economic models. We're talking about "free agents" and the end of the corporation as we know it.
4:30
lvb -  Interesting discussion about job mobility and freelancing. Â In the US corporate-bound health insurance is preventing a lot of people from going freelance.
4:32
lvb -  It's essentially the non-portability of these health benefits that inhibits job mobility and freelancing.
4:33
lvb -  Next roundtable talk: The CEO as celebrity blogger
4:35
lvb -  One of the things they studied was the use of disclaimers by blogging CEOs.
4:35
Philippe -  The CEO as a Celebrity & Blogger; Dr. Sam Terilli, Prof. of Communications and Liney Inga Arnorsdottir, MA candidate, University of Miami.
4:36
lvb -  Corporate blogs = only 5% of all blogs.
4:37
Philippe -  Protecting the company when the CEO blogs  - where's the balance ?
4:37
lvb -  Can a CEO have a different opinion than the spokesperson of his company?
4:38
lvb -  A CEO blog sometimes has more readers than the corporate website.
4:40
lvb -  The legal concept of "commercial speech" in the US is important for blogging CEO's. Â Unlike political speech, protection of commercial speech is limited. E.g. companies cannot mislead consumers (whereas politicians can mislead voters...)

4:43
Philippe -  The Nike case is mentioned. (See BBC coverage here.)
4:43[Image popup]12062008061.jpg View
4:45
lvb -  Only 5 out of 45 blogging CEOs had personal statements.
4:45
lvb -  Only 5 had a "terms and conditions" clause.
4:46
Philippe -  Personal note: so there's a revised CEO Blogger list with Liney Inga - follow up and ask to update the New PR wiki.
4:47[Poll]
Can a CEO blog on a personal level ?
No
 ( 0% )
Yes
 ( 100% )
Sometimes
 ( 0% )

4:54
lvb -  Keith Brand, a former music programmer for NPR, is talking about Radio 2.0
4:55
lvb -  He's mentioning the book "Convergence Culture" http://www.amazon.com/Convergence-Culture-Where-Media-Collide/dp/0814742815

5:01[Image popup]12062008062.jpg View
5:04
lvb -  The future of local public radio: focus on ethnic, geographic, cultural, economic differences. Â Use technology to turn isolation into interaction.
5:06
lvb -  Playing user generated music: let the audience upload self-made songs to the website of the station.
5:08
lvb -  Recruiting radio hosts wihout any radio experience, in order to sound different than the other radio stations.
5:09
Philippe -  "Making sure that voices are not just speaking but heard"... Nice quote.
5:12
[Comment From PodcastSteve]
Keith Brand photo at http://farm4.static.flickr.com/3153/2573521020_4f172464ab.jpg?v=0
5:22
lvb -  New radio trend in in the US: satellite radio receivers that record programs and create their own podcasts.
5:24
lvb -  Personal note: I think these recording devices are like http://www.timetraxtech.com/
5:29
[Comment From PodcastSteve]
Photo of Profs. Evonne Kruger and Diane Holtzman at IAOC conference now live at http://tinyurl.com/3lknmr
5:29
[Comment From PodcastSteve]
I use a program called WebRadioRecorder from Magix.com, like DVR for internet radio
5:32
Philippe -  Closing down the first conference day.

We will be back tomorrow at 09H15 (Iceland time) - please join us !

5:36[Standby]We will be back tomorrow as from 09H15 AM Iceland Time. Please do join us.
9:08
Philippe -  Good morning from Reykjavik - Day 2 of the IAOC Summit.
9:11
Philippe -  If you have questions for the speakers or comments, please let us know.
9:20
Philippe -  You can become member of the IAOC or/and decide to support the association by visiting the blog: http://www.iaocblog.com
9:21
Philippe -  Introduction by Don Dunnington, President IAOC and thanks to members of the organisation for making this conference possible.
9:22
lvb -  Rick Sykes from University of Central Michigan is talking about student-produced news websites.
9:24
Philippe -  First roundtable: Rick Sykes, Prof. Central Michigan University on Student Produced News Media.
9:25
Philippe -  The need for students to manage "new media" skills - requested by the profession/industry.
9:26
Philippe -  Move from news outlets to online information resources. Interactive, video and blogs on the sites.
9:26
Philippe -  Podcasting, blogging and pictures are very present elements of news sites in the US.
9:26
lvb -  Especially in the sports sector, readers appreciate the opinions that bloggers on news websites are writing;
9:30
lvb -  For some student associations, going online is often a critical factor of financial survival - because online initiatives are better in attracting funding and subsidies.
9:30[Image popup]13062008069.jpg View
9:33
Philippe -  Personal note: Online student reporters & student newspapers.... what's the situation in Europe/Belgium ?
9:35
Philippe -  Multimedia experienced students are needed for the industry but skills development on university level is not optimised to fill that need.
9:35
lvb -  Answer to Philippe's personal note: the 2 largest student websites in Belgium are web versions of paper student magazines: http://www.schamper.rug.ac.be and http://www.veto.be/veto . Â The paper version is their flagship, the online version is their community building.
9:37
lvb -  Catch phrase for mainstream and oldline media: "as we first told you on our website...".
9:42
Philippe -  Discussion in US universities on who "owns" the multimedia part: journalism, boradcasting ?
9:45
Philippe -  Second Roundtable: Using Google Applications for Online Teaching by Dr. Kevin Lee, Prof. Western Carolina University.
9:52
Philippe -  Google Applications: email, documents, collaboration, wikis, pictures, video, academic search, RSS reader etc.... being used in education: Google Applications Education Edition.
9:55[Image popup]13062008070.jpg View
9:56
Philippe -  Talking about open source CMS systems like Moodle.
9:58
Philippe -  Benefits of online systems: cost & savings. Learning methodologies are supposedly different between the US & Europe, this also impacts learning technology.
10:04
lvb -  Bill Wolff: "free" comes at a cost - e.g. Google Apps: they can use your content for their own purposes, e.g. contextual advertizing.
10:13
Philippe -  Edward Moore, Prof. of PR from Rowan University on "Old Needs, New Demands: how online communications has re-shaped the practice of school PR".
10:19
lvb -  A proactive approach to the Freedom of Information Act (for schools): don't wait for requests for information, but put everything onine: budget, list of vendors, student statistics, etc.
10:19
[Comment From PodcastSteve]
Ed Moore photo from IAOC Conference: http://tinyurl.com/66q5er
10:20
[Comment From PodcastSteve]
Summary of Ed's comments on PRSA Philadelphia Brainstorm blog at http://tinyurl.com/5en7ob
10:21[Image popup]13062008071.jpg View
10:24
Philippe -  Crisis communications has been learned through incidents like Virginia TEC.
10:26
Philippe -  Schools should use metrics more to see how they are doing in the context of online communications.
10:35
lvb -  Joseph Basso is talking about online libel.
10:35
lvb -  When the First Amendment was drafted, the pervasiveness of online and omnipresent communication was not envisioned or foreseen.
10:36
lvb -  The notion of anonymous speech was rare in traditional media. Â Now it's omnipresent in online media.
10:38
lvb -  Original vision of Justice Oliver Wendell Holmes: "The truth is not the only commodity. There's a marketplace of ideas."
10:39
lvb -  Basso doesn't want speech to be regulated. However, it's the ethical duty of the communicator to have a sound understanding of the issues involved: truth, accuracy.
10:40
lvb -  The First Amendment is really what has made our American democracy.
10:41
lvb -  Alternative vision: free speech is not absolute, but only for speech of a certain quality.
10:42
lvb -  Court-based restrictions to free speech have to meet the standard of strict scrutiny.
10:43
Philippe -  Personal note: Code Of Athens states that:

PR Professionals shall refrain from:
  1. Subordinating the truth to other requirements;
  2. Circulating information which is not based on established and ascertainable facts;
  3. Taking part in any venture or undertaking which is unethical or dishonest or capable of impairing human dignity or integrity;
10:44
lvb -  Cyberslapps: Strategic Lawsuit Against Public Participation
10:49
Philippe -  Individual liberties versus democratic ideas....
10:49[Image popup]13062008073.jpg View
10:54[Image popup]Blogon.png View
10:57
Philippe -  Pictures of the conference are available on the IAOC Reykjavik Conference Facebook Group.
10:58
Philippe -  Melissa Bass, MA Graduate, Rowan University on Product Recalls.
10:59
lvb -  The internet was a crucial medium for Sony when they recalled computer batteries in 2006. Â They were monitoring message boards and online discussions before the recall.
11:00[Image popup]13062008076.jpg View
11:02
Philippe -  Melissa talks about the Menu Foods Pet Food Recall.
11:43
lvb -  Interesting point from the panel discussion: blog posts can be reader centric or writer cetric. Â Reader centric posts are the most effective from a communications standpoint.
12:42
Philippe -  Keynote Speaker: Peter A. Gloor about Swarm Creativity & Coolhunting.
12:44
Philippe -  For an article on the concept of Creative Swarms see here.
12:45
Philippe -  Be a Bee: hunt for cool things (honey = innovation) and then swarm with others (collaboration).
12:47
Philippe -  Phonoautograph picture. Invention by E. Scott de Martinville - nobody heard about this invention although it was the first recording of a human voice.
12:48
Philippe -  Edison made the idea (of recording a voice) cool, thus becoming the inventor of "recording".
12:51
Philippe -  First recording ever was Au Clair De La Lune.
12:54
Philippe -  On to social network analysis - the Condor System. Article here.
12:59[Image popup]13062008089.jpg View
1:04
Philippe -  Social Network Analysis based on email traffic.
1:09
Philippe -  Analysis used to manage merger & aquisitions or onborading of new employees. Alternative reading from IBM's take on SNA here.
1:14
Philippe -  The theory of the Bee Waggledance.
1:15[Video file]YouTube: 4NtegAOQpSs Play
1:35
Philippe -  Example of IBM tracking by Peter Gloor: positive mentions online are related to stock trends. Online buzz does infleunce the stock trends of a company.
1:40
Philippe -  This concludes the IAOC Summit in Reykjavik - it were a great 2 days of interaction. Hope you enjoyed it as well. See you next time !
1:41




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